About Us

Monarch Hotels is an on-line hotel booking service brought to you by somewhere2stay limited.
somewhere2stay limited is a sister company of Cosmos Holidays plc, the UK's largest independent tour operator and part of the Globus group of companies, a family run organisation established in 1928 which encompasses Cosmos Tourama, Avro, Monarch Airlines and Archers Direct along with Cosmos.

With over 40 years' experience, Cosmos is one of the most established names in the travel industry. Having started out offering holidays to just a few Mediterranean destinations, Cosmos now takes over half a million people to over 35 destinations around the world each year. Their buying power also allows Monarch Hotels to offer all our customers highly competitive prices.

We recognise that not everybody wants to travel as part of a package holiday and our aim is to provide you, the more independent traveller, with a range of quality hotels to suit all tastes and budgets in all the popular worldwide destinations

Monarch & somewhere2stay.com

You already know Monarch Airlines, and you may know that somewhere2stay.com have been taking families on holiday all over the world for the last 40 years - what you probably didn’t know is that Monarch & somewhere2stay.com are actually both part of the same family-owned group of businesses and we wanted to combine the wide choice of flights and accommodation available on this Monarch Website, to give you easy access to some wonderful leisure & travel opportunities.

somewhere2stay.com is still here of course, and all the regular accommodation that you can book through your favourite Travel Agent will continue under the much-loved somewhere2stay.com brand.

Look out for new accommodation ideas and total flexibility from Monarch Hotels, where you’ll soon find an even wider selection, and a whole world of destinations, providing unrivalled choice.

Awards

somewhere2stay.com has been nominated by UK travel agents for the following awards:

Booking Accommodation Through Monarch Hotels

Monarch Hotels offers you great value online booking for holiday hotels, villas, apartments & all-inclusive accommodation in destinations throughout the world. Monarch Hotels acts as a booking agent on behalf of accommodation providers in those destinations, which means that when you book accommodation through Monarch Hotels your contract is with the accommodation provider concerned (e.g. the hotel, apartment or villa owner). Please see our Booking Conditions for further information. However, at Monarch Hotels, with many of the properties that we feature, you have the choice of paying a small supplement that will ensure that your accommodation contract is with our sister company, Cosmos Holidays plc.

Principal Assured

Whilst acting as agent on behalf of the many accommodation suppliers we feature, Monarch Hotels also acts as agent for Cosmos Holidays plc. Cosmos Holidays plc is a member of the Association of British Travel Agents - ABTA (ABTA Membership Number V0531). For a supplement of £10 per person you have the peace of mind of knowing that your accommodation contract is with Monarch Hotels’s sister company, Cosmos Holidays plc. That means that in the event you have a claim or complaint this will be dealt with by Cosmos. Our Booking Conditions deal with Cosmos’s liability when you purchase Principal Assured through us, though the below table sets out some of the key differences between a booking with Principal Assured and a booking without this extra.

	Booking with Principal Assured	Booking without Principal Assured
Agent:	somewhere2stay Limited	somewhere2stay Limited
Your booking is with:	Cosmos Holidays plc	The accommodation provider
Liability:	Cosmos undertakes to use reasonable care when it contracts with accommodation providers (see Booking Conditions)	The accommodation provider is liable to you for your accommodation booking
If you have a complaint, who will deal with it?	In the first instance, during your stay, complaints should be made to the accommodation provider, however complaints will be dealt with by Cosmos	Any complaints must be made to the accommodation provider, both during your stay and also on your return to the UK
If you have a claim, whom do I make it against?	Claims will be dealt with by Cosmos	Claims must be made against the accommodation provider

Diamond Ratings

Official ratings are set by relevant overseas authorities (where applicable), but unfortunately do not represent a consistent way of comparing accommodation standards from one country to the next. Therefore, Monarch Hotels has established its own Diamond ratings to help you choose. These are based on our own knowledge and take into account facilities, food, service and location as well as characteristic differences between hotels and apartments. The ratings are given on a scale 2-5 Diamonds and represent a range from basic good value without frills to above average with extra comfort. Not all accommodation within the same rating will necessarily offer the same facilities.

Monarch Hotels Supports Responsible Tourism

As a leading hotel supplier, Monarch Hotels is committed to promoting sustainable tourism worldwide.

Our mission is to provide a tourism experience, which benefits our guests, suppliers and the destinations in which we operate.

Through its professional experience, passion and dedication, Monarch Hotels will continue to respect local cultures, support local communities and make a positive contribution in caring for the environment.

In pursuit of the above we will:

• Understand and respect cultures by promoting and communicating their traditions, life styles and heritage to our guests and employees.
• Support communities by involving and co-operating with local people, using local skills and products where practical. We will abide by local, national and international laws, discouraging illegal, abusive or exploitative forms of tourism.
• Care for the environment by conserving landscapes, plants, animals and protected areas and by encouraging guests, and employees, to take a responsible approach in their use of natural resources.

Monarch Hotels Supports The Travel Foundation

The Travel Foundation is a UK charity that cares for the places we love to visit.

Your holiday can make a real difference to your favourite destinations. It can help protect the natural environment, traditions and culture - the things that make your visit special. And it can improve the well being of local families - spreading the benefit of your visit to those who really need it. All of which can make your holiday experience even better!

Most importantly, it can help ensure that there are great places for us all to visit - for generations to come.

The Travel Foundation develops practical ways to help protect and improve holiday destinations. It works in partnership with the UK tourism industry to encourage widespread action. Your support really can make a world of difference.

Monarch Hotels, along with other travel companies, is supporting the work of The Travel Foundation and is asking every customer to make a small voluntary donation of £1 to the charity when booking a holiday. Together, we can make a world of difference.

To find out more about the work of The Travel Foundation - including tips on how you can make a positive difference when you travel - visit www.thetravelfoundation.org.uk.